Policies and Guidelines..

Today I am in a mood of total work on procurement process. I have been working since morning trying to finish up the specs to the collaboration when I stumbled upon differences between criteria, guidelines and policies. I have no legal background so this one really bugs me up until I found these statement from Bob Lauder in response to a question from his board. "My opinion is that if you try to establish criteria for when a guideline does and does not apply, you've created a policy." 

Yes, it is true and I agree with him. He has good point on how employers should try taking different approach when it comes to enforcing their employees on following policies and guidelines as what he has mentioned as follows:
"These are guidelines. They are designed to fit a wide range of situations, but not all of them. We expect you to use good judgment in deciding whether they apply to the specific circumstances you are dealing with. If you find yourself ignoring them most of the time, either your judgment is faulty or we need to change our guidelines. If you find yourself following them all of the time, you're treating them as policies rather than as guidelines, and need to apply your judgment to the situations you face, which is why we hired you instead of placing a robot in your chair."

Full answers to this question can be found here.