Tuesday, February 2, 2010

Oh my imported Japanese cottons!

Okay, after two weeks of promotion, the imported cottons did not sell well because of the price, so I want to return unsold pieces to the seller as we have agreed for ‘return and refund’ prior to sale. Then, somehow the seller changed her mind and told me that she will only take back 5 pieces and the rest is supposed to be my investment. Wallauwei! Where got road this way – panas gak lah. The reason she changed her mind was ‘business respect’ and her ‘assumption’ that I can sell more than one pieces. Hello?? Mana belajar ye – ada ke patut tell me her assumption when I requested for refund. Should tell me earlier that she will only refund 5 unsold pieces and the rest I have to take in – not saying ‘yang mana tak laku you boleh pulang balik, and I refund your money or change to other designs’. I definitely will not purchase from her if that is the condition. I don’t want other designs sbb yg ada pun org tk nk beli.. yang mana tak laku tu maksudnya mana-mana pieces yg tak laku lah irregardless the quantity.. putar belit punye seller.. after chains of emails replying to her demand, written diplomatically during early morning hours, I received her SMS saying she will take all back, to honor her statement. By right, she should be. If I complain to Consumer Tribunal, with all written statement in email confirmations, she has to take back unsold pieces and refund my money since I don’t want other designs like we agreed. Mmg sah minah ni baru start buat bisnes, agreement pun tak reti nak ikut. I have been perfume dealer for years, tak pernah ada masalah dgn supplier yg faham agreement. Even the new supplier for my Indon-based Japanese Cotton pun bagi credit and honor her word for ‘return and refund’. Poyo je minah ni bagitau ‘she is the only one seller yg return n refund merchandise’. Hello, ada ramai lagi seller yg more reasonable than you. Dah lah aku bayar cash n buat fund transfer hari tu, sesuka hati je nk buat assumption semua nye boleh dijual.

 

So, as a conclusion, if I want to, I only purchase the imported Japanese Cotton from seller reside in Japan, for my own use. For mass market, the Indon-made Japanese Cotton is good enough at the price of RM80 per pieces of 4m. This is the reasonable price the average working women will spend for her kain kapas. If I were to spend more than RM150, I will go for silk, not cotton.

 

Oh by the way, the seller is the owner of thelovelycollections(dot)blogspot(dot)com. If you are reading this, I am sorry about the deal. Learn from your mistake. Customer is always right and all your statements are recorded via emails.

 

 

Cotton are good, only some seller are not. So, beware!

 

No comments:

Post a Comment